New Mercury appointment further
strengthens its customer support
Specialist fabricator Mercury Glazing Supplies has announced the appointment of Darren Perry as its new Internal Sales Coordinator. In his new role, Darren will proactively support the customer journey, ensuring a seamless experience from initial enquiry to long-term account management. With a wealth of internal sales management and five years spent with the Customade Group, Darren’s commitment to strong customer relationships will further bolster Mercury’s dedication to delivering exceptional customer support.
Steve Cross, Director at Mercury, said: ”We are delighted to welcome Darren to the Mercury team. His strong background in customer management coupled with his dedication to customer-centric practices, align perfectly with our strategy to deliver the best experience for our growing customer base.”
Reporting to Kevin Edmond, Aluminium Sales Office Manager, Darren will be responsible for building strong relationships with customers, understanding their unique needs, and guiding them through the entire process – from the first enquiry to ongoing account support. His understanding of the industry dynamics and customer expectations will add significant value to Mercury’s service offerings.
Commenting on his appointment, Darren said: “Mercury is a close-knit but ambitious business, which is refreshing. The whole team work together with a clear focus on adding value to the customer. I am delighted to join Mercury at this exciting time and look forward to contributing to the company’s ongoing success.”
Darren’s appointment is one of several strategic positions and business expansions, which reflects the continuing success of Mercury’s strategic growth strategy. It has recently opened a third manufacturing unit in Gloucester to keep pace with demand for its products and made considerable investments in automation machinery. The company, which manufactures an extensive range of PVC-U and aluminium windows and doors directly to the trade, new build and commercial markets, has doubled its turnover in the past three years and remains well on track to continue to meet its growth targets.
Steve concluded: “We are more determined than ever to grow our business and we’re attracting high-calibre individuals who will support this exciting phase and elevate our customer service standards even further.”
To further support Mercury’s ambitions, the company welcomes applications from exceptional individuals who share its passion for business excellence. Email: Steve@mercuryglazing.co.uk for consideration.
Cliff House, Felixstowe
VIEW PROJECTFoxhill House, Chester
VIEW PROJECTUniversity of Sussex, Brighton
VIEW PROJECTVarndean College, Brighton
VIEW PROJECTFrom sash windows to aluminium bifold doors, our high-quality products are engineered and manufactured right here in Britain. We work with fellow UK-operated companies, Spectus Window Systems, Smart Systems, and Jack Aluminium Systems, to deliver only the very best to our trade, commercial and residential customers.
How much do French doors cost to install in the UK?
The cost of installing French doors in the UK varies depending on the size, material, and design. At Mercury Glazing, we offer competitive pricing tailored to your specific needs. Please contact us for a personalised quote.
How to fit door handles?
Fitting door handles can be a straightforward process. First, measure and mark the position on the door, drill the necessary holes, then attach the handle with screws. For detailed instructions or professional fitting services, feel free to reach out to us.
What are composite doors made of?
Composite doors are crafted from a combination of materials, including PVC, wood, insulating foam, and GRP (Glass Reinforced Plastic). This blend ensures strength, durability, and thermal efficiency.
What are composite doors?
Composite doors are high-quality doors known for their robustness, energy efficiency, and security. They are an excellent choice for those seeking a durable and aesthetically pleasing option.
Do composite doors fade in the sun?
Our composite doors are designed to resist fading, even under prolonged sun exposure, thanks to their high-quality materials and construction.
How to adjust composite doors?
Adjusting a composite door usually involves aligning the hinges and lock mechanism. If you're experiencing issues, we recommend contacting a professional for assistance to ensure optimal performance and avoid damage.
How to replace patio doors?
Replacing patio doors involves removing the old doors, preparing the opening, and installing the new doors. It's a task best handled by professionals to ensure a perfect fit and functionality.
How much do patio doors cost?
The cost of patio doors varies based on size, material, and design. Contact us at Mercury Glazing for a bespoke quote that matches your specific requirements.
How much are French doors?
The price of French doors depends on the material, size, and design details. We offer a range of options to suit various budgets. Please get in touch for a tailored quote.